“FENGYE” provides warranty to its products that are free of defects in workmanship under normal use and service provided. Warranty only applies when products are used in the purpose or conditions for which they are intended.

This warranty shall not be applied to any of our products that have been altered, repaired and/or used in any way, stored in unprotected conditions, or have been subjected to misuse, negligence, accident and/or have not been installed in accordance to installation instructions.

Installation of FengYe HDPE Socket Fusion Fittings recommends the use of our tailor-made welding bushes (for sizes DN20 – DN110) together with Socket Fusion Welder with proper temperature setting and displace; also recommended are three enhancement features incorporated which are the Cold-ring (for sizes DN20 – DN110), Orbit (sizes DN20 – DN63) and Pipe-stiffener for pipe wall thickness below 3mm.

For medium to larger size ranges, installation of FengYe HDPE Electrofusion Fittings requiring 39.5V power source to fuse, is to be carried out using our supplied or equivalent approved brand of Electrofusion Welding Machine. The Welding Machine is rated at 2.8kW – 3.5kW output power with temperature compensating feature, operating at 230/240 VAC requiring a fixed and constant power supply or through a portable power generator rated at 5kW (minimum). If pipe is found to be more than 1.5% out of roundness should be rejected. The use of Pipe Alignment Clamp is required to ensure proper installation. The fused area on pipe and fitting must be peeled and/or cleaned prior to insertion from each other.

Installation instruction must be adhered to, or our Product Warranty is null or void. Installation of Electrofusion Fittings must be carried out by properly trained and qualified operator(s) and/or by witness of the factory representative.

The obligation of “FENGYE” under this warranty shall be limited to replacement of any parts that may prove defective under normal use.

“FENGYE” shall have the rights to inspect the said product(s) and purchaser shall, if requested, return defective product(s) prepaid to us. Purchaser shall assume all responsibility and expenses of removal, reinstallation and freight charges in conjunction with the foregoing remedy.

“FENGYE” shall not be liable for indirect, special, incidental or consequential damage or penalties and does not assume any liability of purchaser to others, or to anyone for injury to person and/or damage to property.

Any claim regarding shortages or damage from shipment of product(s) must be submitted in writing to us within 10 days after receipts of shipment. Purchaser shall note loss or damage on delivery order and provide a delivery receipt stating such with transporter’s signature.

Purchaser is responsible for passing on this Limited Warranty to all respective customers.

In addition, “FENGYE” is in its best effort to offer the Product Liability Assurance (PLI) up to RM1,000,000.00 annually for 10 years at the time of purchase that covers the losses in any forms of injury and property damages caused by product defect, subjected to terms and conditions of PLI Policies. The number of insured sums and scopes of coverage is upon revision base on the on-going changes of market needs and situations without prior notice.